Katie Lee brings more than 25 years of experience in the hospitality industry, with a career rooted in operations and shaped by a clear understanding of how technology can drive business performance. Since joining the company in 2023, she has led efforts to modernize core systems, strengthen digital infrastructure, and ensure technology investments are aligned with the organization’s strategic priorities.
Katie is passionate about the intersection of technology and hospitality, with a focus on delivering practical solutions that enhance both the guest experience and day-to-day operations. She focuses on delivering practical, scalable solutions that enhance the guest experience while improving operational efficiency.
She holds a Master’s degree in the Management of Technology from the University of Virginia, where she developed a disciplined, business-first approach to evaluating and implementing technology. That perspective continues to guide her work, with an emphasis on thoughtful prioritization, strong governance, and long-term value creation.
Known for her collaborative leadership style and focus on execution, Katie works closely across departments to deliver solutions that are scalable, sustainable, and aligned with the company’s broader goals.
